Job Description
Join our award-winning healthcare team as a Medical Receptionist at Madison Health Partners! We're seeking a compassionate professional to be the first point of contact for our patients in a state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills make a real difference in patient care.
Responsibilities
- Manage patient check-in/out processes with efficiency and warmth
- Schedule appointments and maintain electronic health records
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff to ensure smooth patient flow
- Manage multi-line phone system and triage calls appropriately
- Prepare patient charts and maintain organized filing systems
- Assist with administrative tasks including data entry and correspondence
Qualifications
- High school diploma or equivalent required
- 1+ years of medical office reception experience
- Proficiency in EHR systems (Epic preferred)
- Strong knowledge of medical terminology
- Exceptional customer service and communication skills
- Ability to maintain HIPAA compliance standards
- Detail-oriented with strong organizational abilities
- Ability to work in a fast-paced environment