Job Description
Join our award-winning healthcare team at Desert Valley Medical Center as a Medical Receptionist and become the first point of contact for patients seeking exceptional care. We're seeking a compassionate professional to manage front desk operations in our state-of-the-art Glendale facility. Enjoy comprehensive benefits, competitive compensation, and a supportive work environment that values your contributions to patient wellness.
Responsibilities
- Manage patient check-in/check-out processes using Epic EMR software
- Schedule and coordinate appointments across multiple specialty departments
- Verify insurance coverage and collect co-pays accurately
- Maintain confidential patient records and HIPAA compliance
- Handle multi-line phone system with exceptional customer service
- Assist with medical billing coding and documentation
- Coordinate with clinical staff for patient flow optimization
Qualifications
- Minimum 2 years medical reception/front desk experience required
- Proficiency in Epic EMR or similar healthcare software
- Strong knowledge of medical terminology and insurance protocols
- Certified Medical Administrative Assistant (CMAA) preferred
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced clinical environment
- High school diploma or equivalent; college degree preferred