Job Description
Join our award-winning healthcare team as a Medical Receptionist at Orlando Health Group! We're seeking a compassionate professional to be the first point of contact for patients in our state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills make a real difference. Apply today to become part of Orlando's leading healthcare provider!
Responsibilities
- Manage patient check-in/out processes efficiently using EMR systems
- Schedule appointments and coordinate with healthcare providers
- Handle incoming calls and triage patient inquiries
- Maintain accurate patient records and confidentiality
- Process insurance verification and billing paperwork
- Assist with administrative tasks including filing and data entry
- Support patient flow coordination and wait time management
Qualifications
- High school diploma or equivalent required
- 1+ years of medical office reception experience
- Proficiency with EMR systems (Epic or Medent preferred)
- Strong knowledge of medical terminology and insurance protocols
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Certified Medical Assistant or Medical Administrative Assistant a plus