Job Description
Join our award-winning healthcare team in the heart of San Francisco! City Health Medical Center is seeking a compassionate and detail-oriented Medical Receptionist to be the first point of contact for our patients. This full-time role offers a competitive salary, comprehensive benefits package, and the opportunity to make a real difference in patient care. If you thrive in fast-paced environments and excel in customer service, we encourage you to apply today.
Responsibilities
- Manage patient check-in/check-out processes efficiently while maintaining accurate records
- Schedule and confirm appointments using our EHR system (Epic experience preferred)
- Handle incoming calls with professionalism and route them appropriately
- Collect and verify patient insurance information and co-pays
- Prepare and maintain confidential patient files and administrative documents
- Coordinate with medical staff to ensure smooth clinic operations
- Assist with basic billing and coding procedures when needed
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years of medical reception or healthcare administrative experience
- Proficiency with EHR systems (Epic, Athenahealth, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced clinical environment
- Attention to detail and organizational skills with high accuracy
- Basic knowledge of HIPAA compliance requirements