Job Description
Join our dynamic healthcare team as a Medical Receptionist at Chula Vista Health Center! We're seeking a compassionate professional to deliver exceptional patient experiences while ensuring seamless clinic operations. This rewarding role combines administrative excellence with patient advocacy in a state-of-the-art medical facility. Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth in one of San Diego's most vibrant communities.
Responsibilities
- Manage patient registration, check-in/check-out processes, and scheduling
- Handle insurance verification, billing inquiries, and medical record management
- Coordinate with clinical staff to optimize patient flow and appointment efficiency
- Maintain HIPAA compliance protocols and confidential patient information
- Assist with triage, answering patient calls, and resolving service inquiries
- Perform front desk duties including inventory management and supply ordering
Qualifications
- Minimum 2 years medical office/reception experience required
- Proficiency in EHR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Excellent communication and conflict resolution skills
- Ability to multitask in fast-paced healthcare environment
- High school diploma or equivalent; Associate's degree preferred
- BLS/CPR certification (or willingness to obtain)