Job Description
Join our award-winning healthcare team as a Medical Receptionist in Memphis, TN! We're seeking a compassionate professional to be the first point of contact for patients in our busy medical practice. If you excel in creating welcoming environments while managing complex administrative tasks, this direct-hire opportunity offers competitive compensation and career growth.
Responsibilities
- Manage patient intake, check-in/check-out procedures, and appointment scheduling
- Verify insurance eligibility and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Handle phone calls, emails, and digital communications professionally
- Process payments and maintain financial documentation
- Prepare charts and maintain HIPAA-compliant electronic health records
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in medical reception or front desk role
- Proficiency with EHR systems (Epic, NextGen, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Ability to remain calm under pressure in fast-paced environments