Job Description
Join our award-winning healthcare team at Lubbock Medical Center as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients in a state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills make a real difference. Apply today to start your rewarding career in healthcare!
Responsibilities
- Manage patient check-in/out processes efficiently
- Schedule appointments using EMR systems (Epic experience preferred)
- Verify insurance coverage and collect co-pays
- Maintain accurate patient records and confidential files
- Coordinate with clinical staff for patient flow
- Answer multi-line phone system with professional etiquette
- Prepare daily reports and manage correspondence
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years medical office or front desk experience
- Proficiency in Microsoft Office and EMR software
- Strong knowledge of medical terminology
- Excellent communication and interpersonal skills
- Ability to handle sensitive information with discretion
- Basic understanding of HIPAA compliance