Job Description
Join HealthFirst Medical Center's award-winning team as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to deliver exceptional patient experiences while maintaining smooth clinic operations. Enjoy work-life balance with customizable shifts including mornings, afternoons, or weekends. At HealthFirst, we invest in your growth with ongoing training and a collaborative environment focused on patient-centered care.
Our modern San Jose facility serves a diverse community with cutting-edge technology and a supportive culture. If you thrive in dynamic healthcare settings and value flexibility, this is your opportunity to make a meaningful impact.
Responsibilities
- Greet patients warmly and manage check-in/check-out procedures efficiently
- Schedule appointments using Epic EHR system while coordinating with providers
- Verify insurance eligibility and collect payments accurately
- Maintain organized patient records and confidentiality protocols
- Coordinate multi-specialty referrals and lab orders
- Assist with basic clinical tasks under provider guidance
- Manage phone communications with professionalism and empathy
Qualifications
- Minimum 1 year medical reception or healthcare admin experience
- Proficiency in EHR systems (Epic preferred)
- Strong knowledge of medical terminology and insurance processes
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Flexibility to work varied shifts (including weekends)
- High school diploma or equivalent required
- Basic CPR certification preferred