Job Description
Join our award-winning medical team at Desert Ridge Medical Center as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive environment in Glendale's premier healthcare facility. Apply today to become part of our patient-centered mission!
Responsibilities
- Manage patient check-in/out processes efficiently
- Schedule appointments and maintain electronic health records
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff for patient flow
- Answer multi-line phone system with professionalism
- Process payments and maintain accurate financial records
- Assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception experience
- Proficiency in EHR systems (Epic preferred)
- Excellent communication and multitasking skills
- Knowledge of HIPAA and medical terminology
- Strong attention to detail and organizational abilities
- Customer service mindset with empathy