Job Description
Join our award-winning healthcare team as a Medical Receptionist with flexible scheduling options! Pacific Health Solutions is seeking a compassionate and organized professional to serve as the first point of contact for our Honolulu clinic. Enjoy work-life balance with customizable hours while delivering exceptional patient experiences in a state-of-the-art facility.
We offer competitive compensation, comprehensive training, and a supportive environment where your contributions directly impact community health. Perfect for students, parents, or professionals seeking adaptable work arrangements without compromising career growth.
Responsibilities
- Manage patient check-in/out processes and appointment scheduling
- Handle insurance verification and medical record documentation
- Coordinate multi-specialty referrals and lab results
- Maintain HIPAA-compliant electronic health records
- Assist with patient intake forms and payment processing
- Collaborate with clinical staff on patient flow optimization
- Resolve patient inquiries with empathy and professionalism
Qualifications
- Minimum 1 year medical office or customer service experience
- Proficiency with EHR systems (e.g., Epic, Athenahealth)
- Strong knowledge of medical terminology and billing codes
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexibility to cover morning/after/evening shifts
- CPR certification preferred (training provided)
- Fluency in English and Hawaiian language a plus