Job Description
Join our award-winning healthcare team as a Medical Receptionist in Nashville! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical staff. This remote-friendly role combines on-site presence with flexible administrative tasks. You'll be the first point of contact for patients, ensuring smooth operations and positive interactions in our state-of-the-art facility. If you thrive in a dynamic healthcare environment and value work-life balance, this position offers growth opportunities and competitive benefits.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule and coordinate appointments across multiple specialties
- Maintain accurate EHR records and confidential patient data
- Handle insurance verification and billing inquiries
- Coordinate telehealth and virtual consultations
- Assist with administrative tasks including data entry and filing
- Collaborate with clinical staff to optimize patient flow
Qualifications
- High school diploma or equivalent; medical admin certification preferred
- 2+ years medical office or front desk experience
- Proficiency in EHR systems (Epic/Meditech a plus)
- Exceptional communication and customer service skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology and HIPAA compliance
- Comfortable with hybrid work model (3 remote days/week)