Job Description
Join our award-winning medical team in Orlando as a Full-Time Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients, delivering exceptional service in a state-of-the-art healthcare environment. Enjoy competitive benefits, growth opportunities, and the chance to make a real difference in our community's health journey.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and warmth
- Schedule appointments and maintain accurate medical records using Epic EMR
- Verify insurance coverage and handle billing inquiries
- Coordinate with clinical staff for seamless patient flow
- Answer multi-line phone system with professionalism
- Maintain clean reception area and manage office supplies
- Assist with medical coding and basic administrative tasks
Qualifications
- Minimum 2 years medical reception experience
- Proficiency in EMR systems (Epic preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and customer service skills
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent required
- CPR certification preferred
- Experience with scheduling software (Zocdoc a plus)