Job Description
Join our award-winning healthcare team as a Medical Receptionist at Mesa Health Center! We're seeking a compassionate professional to serve as the first point of contact for our patients. Enjoy a supportive environment with competitive benefits, including health insurance and paid time off. If you excel in customer service and thrive in fast-paced medical settings, apply today to become part of our family-oriented practice.
Responsibilities
- Manage patient intake and scheduling using Epic EMR systems
- Verify insurance coverage and collect co-payments
- Coordinate with clinical staff for patient flow optimization
- Maintain accurate medical records in compliance with HIPAA regulations
- Handle multi-line phone systems and triage urgent calls
- Assist with billing processes and insurance claims
- Prepare patient charts and manage correspondence
Qualifications
- High school diploma or equivalent required
- 1+ years medical office or customer service experience
- Proficiency with EMR/EHR systems (Epic preferred)
- Strong knowledge of HIPAA and medical terminology
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Basic computer literacy and data entry skills
- Bilingual English/Spanish speakers encouraged to apply