Job Description
Join our dynamic healthcare team as a Medical Receptionist at HealthFirst Medical Group in Baton Rouge! We're seeking a compassionate professional to be the first point of contact for our patients. This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth in a supportive environment.
As a key member of our administrative team, you'll ensure smooth clinic operations while delivering exceptional patient experiences. If you thrive in fast-paced settings and have a passion for healthcare excellence, apply today to join our award-winning practice.
Responsibilities
- Manage patient check-in/check-out processes efficiently using EHR systems
- Answer multi-line phone calls and schedule appointments accurately
- Verify insurance coverage and collect co-pays/deductibles
- Maintain organized medical records and confidential patient files
- Coordinate with clinical staff for patient flow and urgent appointments
- Process billing forms and assist with insurance claims
- Prepare daily reports and manage office supplies inventory
Qualifications
- High school diploma or equivalent required; associate degree preferred
- 2+ years of medical reception or healthcare admin experience
- Proficiency in EHR systems (Epic, Medent, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Excellent communication and customer service skills
- Ability to multitask in high-pressure environments
- Basic knowledge of HIPAA compliance and confidentiality practices
- Proficient in Microsoft Office Suite