Job Description
Join Austin Health Partners as a Medical Receptionist and become the welcoming face of our thriving practice! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our healthcare team. Enjoy a collaborative environment with competitive pay, comprehensive benefits, and opportunities for growth in Austin's dynamic healthcare sector.
Responsibilities
- Manage patient check-in/out processes efficiently
- Answer and triage phone calls with professionalism
- Schedule appointments using EHR systems
- Verify insurance and collect payments
- Maintain accurate patient records
- Coordinate with clinical teams for smooth workflows
- Ensure HIPAA compliance at all times
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception experience
- Proficiency with EHR systems (Epic, Athenahealth)
- Strong communication and customer service skills
- Knowledge of medical terminology
- Ability to multitask in fast-paced environments
- Basic computer literacy with MS Office suite