Job Description
Join our award-winning healthcare team in Stockton! We're seeking a compassionate Medical Receptionist to be the first point of contact for our patients. This role combines administrative excellence with patient-centered care in a modern, fast-paced environment. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth within our network of 15+ clinics.
Responsibilities
- Manage patient check-in/check-out procedures efficiently
- Schedule and confirm appointments using Epic EMR system
- Verify insurance eligibility and collect co-payments
- Maintain accurate patient records and medical files
- Coordinate with clinical staff for patient flow optimization
- Handle phone inquiries with professionalism and empathy
- Process billing and coding tasks (CPT/ICD-10)
Qualifications
- 1+ years medical front desk experience required
- Proficiency in EMR/EHR systems (Epic preferred)
- Strong knowledge of HIPAA compliance protocols
- Excellent communication and multitasking skills
- Ability to work in high-pressure situations calmly
- Basic medical terminology knowledge
- High school diploma or equivalent (AA/AS preferred)
- Spanish bilingual speakers encouraged to apply