Job Description
Join our award-winning Mesa healthcare team as a Medical Receptionist! We're seeking a compassionate professional to deliver exceptional patient experiences at the front desk of our state-of-the-art medical facility. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills make a direct impact on patient care.
Desert Valley Medical Group is a multi-specialty practice serving Mesa's growing community. We pride ourselves on our patient-centered approach and commitment to career growth for our staff.
Responsibilities
- Manage patient check-in/out procedures with efficiency and warmth
- Schedule appointments across multiple specialties using Epic EMR
- Verify insurance coverage and collect co-pays accurately
- Maintain confidential medical records and digital filing systems
- Coordinate with clinical teams for patient flow optimization
- Handle multi-line phone systems with professional etiquette
- Assist with basic administrative tasks including billing documentation
Qualifications
- High school diploma or equivalent required
- 1+ years medical front desk/reception experience
- Proficiency in EMR systems (Epic preferred)
- Basic knowledge of medical terminology and insurance protocols
- Exceptional customer service and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Must pass background check and drug screening
- CPR certification (or willingness to obtain)