Job Description
Join our award-winning healthcare team as a Medical Receptionist and become the welcoming face of our state-of-the-art facility. We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical staff with seamless administrative operations. Enjoy competitive benefits, growth opportunities, and a supportive environment where your contributions directly impact patient care quality.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments and coordinate with multiple departments
- Verify insurance information and process billing documentation
- Maintain accurate electronic health records (EHR) systems
- Handle incoming calls and triage patient inquiries
- Prepare exam rooms and maintain supply inventory
- Assist with medical forms and insurance paperwork
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of healthcare reception experience
- Proficiency in EHR systems (Epic/Meditech) and MS Office
- Strong knowledge of HIPAA compliance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Basic medical terminology knowledge
- Customer service-focused mindset