Job Description
Join our dynamic healthcare team as a Medical Receptionist at Laredo Medical Center. We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and an immediate start date in a supportive environment. Your role will be pivotal in ensuring smooth clinic operations while delivering exceptional patient experiences.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule appointments and maintain accurate electronic health records
- Verify insurance coverage and collect co-pays
- Answer multi-line phone systems with professionalism
- Coordinate with clinical staff to optimize patient flow
- Process medical forms and maintain confidentiality (HIPAA compliance)
Qualifications
- High school diploma or equivalent (GED)
- 1+ years medical front desk/reception experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Strong customer service and communication skills
- Basic medical terminology knowledge
- Ability to multitask in fast-paced environment
- Bilingual (English/Spanish) preferred