Job Description
Join our award-winning healthcare team as a Medical Receptionist at Bluegrass Medical Center. As the first point of contact for patients, you'll play a crucial role in delivering exceptional care experiences. We offer a supportive environment with competitive benefits, professional development opportunities, and a commitment to work-life balance. Our state-of-the-art facility in Lexington serves diverse communities with cutting-edge medical services. If you're passionate about healthcare administration and thrive in fast-paced environments, we encourage you to apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently using EMR systems
- Schedule appointments and coordinate with multiple departments
- Verify insurance coverage and collect co-pays accurately
- Maintain confidential patient records and HIPAA compliance
- Handle multi-line phone systems with professional etiquette
- Assist with medical billing inquiries and documentation
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years of medical office or customer service experience
- Proficiency with EMR/EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- CPR certification preferred (will train if necessary)