Job Description
Welcome to Lumina Health Partners, where we are dedicated to providing exceptional healthcare services in the heart of Los Angeles. We are currently seeking a highly organized and compassionate Medical Receptionist to join our dynamic team. If you thrive in a fast-paced environment and enjoy being the welcoming face of a medical practice, we want to meet you.
In this pivotal role, you will be the first point of contact for our patients, ensuring a smooth check-in process and a positive first impression. We value professionalism, accuracy, and a warm demeanor. Join us in making a difference in the lives of our patients every day.
Responsibilities
- Greet patients warmly and professionally upon arrival, ensuring a welcoming environment.
- Manage the front desk operations, including answering phones, routing calls, and managing the appointment calendar.
- Verify patient insurance information and process payments accurately using medical billing software.
- Maintain and update patient medical records in compliance with HIPAA regulations.
- Assist with inventory management of medical supplies and office equipment.
- Collaborate with medical staff to ensure seamless patient flow and care coordination.
Qualifications
- High school diploma or GED required; completion of a medical receptionist program is a plus.
- Minimum of 1-2 years of experience in a medical front-desk or administrative role preferred.
- Proficient in electronic health records (EHR) systems and practice management software.
- Strong knowledge of medical terminology and HIPAA compliance standards.
- Excellent verbal and written communication skills with a friendly, customer-service oriented attitude.
- Ability to multitask effectively in a busy medical office setting.