Job Description
Join our award-winning medical team as a Medical Receptionist at HealthCare Plus Baton Rouge! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy a supportive environment with competitive benefits, career growth opportunities, and the chance to make a real difference in our community's health. Apply today to become part of Baton Rouge's premier healthcare provider!
Responsibilities
- Manage patient scheduling and appointment coordination using Epic EMR systems
- Greet patients warmly, verify insurance, and collect co-payments
- Maintain accurate patient records and confidential medical information
- Coordinate with clinical staff to ensure seamless patient flow
- Handle multi-line phone systems and triage urgent calls
- Process billing forms and assist with insurance verification
- Assist with patient check-in/out procedures and maintain lobby area
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of experience in medical reception or healthcare administration
- Proficiency with EMR systems (Epic experience highly valued)
- Strong knowledge of HIPAA compliance and patient privacy protocols
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic medical terminology knowledge required
- Proficient in Microsoft Office Suite and scheduling software