Job Description
Join our award-winning healthcare team as a Medical Receptionist in sunny Corpus Christi! We're seeking a compassionate professional to be the first point of contact for our patients. This remote-friendly hybrid role combines the flexibility of remote work with essential in-person patient interactions. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in one of Texas's most vibrant coastal cities.
Responsibilities
- Manage patient scheduling, check-ins, and telehealth appointments via our HIPAA-compliant digital platform
- Handle insurance verification and medical records management using Epic EMR systems
- Coordinate with clinical staff to ensure seamless patient flow and appointment adherence
- Process payments, collect co-pays, and maintain accurate financial records
- Provide exceptional patient support via phone, email, and secure messaging portals
- Maintain strict confidentiality of PHI in compliance with HIPAA regulations
Qualifications
- Minimum 2 years' experience in medical office administration or patient services
- Proficiency with EMR systems (Epic preferred) and telehealth platforms
- Strong knowledge of medical terminology and insurance processes
- Exceptional communication skills with multilingual capabilities a plus
- Certified Medical Administrative Assistant (CMA) or equivalent preferred
- Ability to work independently while maintaining collaborative team dynamics
- Reliable high-speed internet connection for remote work components