Job Description
Join our award-winning healthcare team as a Medical Receptionist at Chula Vista Wellness Center! We're seeking a compassionate professional to be the first point of contact for our patients, delivering exceptional service while supporting our medical staff. Enjoy competitive pay, comprehensive benefits, and a vibrant workplace culture focused on patient care and career growth. Apply today and become part of something special!
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Schedule appointments and coordinate referrals with specialists
- Verify insurance coverage and collect co-pays accurately
- Handle confidential patient records with HIPAA compliance
- Assist with medical billing and coding tasks
- Coordinate multi-physician schedules and room assignments
- Manage phone triage for urgent patient inquiries
Qualifications
- Minimum 2 years medical reception experience
- Proficiency with EHR systems (Epic/NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced clinical environments
- High school diploma or equivalent; CMA certification a plus
- Valid BLS/CPR certification