Job Description
Join our award-winning healthcare team as a Medical Receptionist at Coastal Health Partners! We're seeking a compassionate professional to be the first point of contact for our patients in Virginia Beach. If you thrive in fast-paced medical environments and excel at customer service, apply today to join our patient-centered practice.
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Verify insurance eligibility and maintain accurate patient records
- Coordinate with clinical staff to ensure smooth patient flow
- Handle patient inquiries with empathy and professionalism
- Process billing collections and manage payment plans
- Maintain HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of front desk/reception experience in healthcare
- Proficiency in EMR systems (e.g., Epic, Athenahealth)
- Exceptional communication and multitasking abilities
- Knowledge of medical terminology and insurance protocols
- Ability to remain calm under pressure in high-volume settings