Job Description
Join our award-winning healthcare team as a Medical Receptionist at Anaheim Medical Center! We're seeking a compassionate professional to be the first point of contact for our diverse patient community. Enjoy a supportive environment with competitive benefits, career growth opportunities, and the chance to make a real difference in patients' lives. Apply today to become part of our mission to deliver exceptional care with kindness and efficiency.
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Coordinate appointment scheduling and confirmations via phone/email
- Collect and verify insurance information and patient demographics
- Handle confidential patient records with HIPAA compliance
- Assist with medical billing and coding documentation
- Support clinical staff with administrative tasks as needed
- Maintain clean and organized reception area
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in medical reception or healthcare admin
- Proficiency with EHR systems (Epic, NextGen a plus)
- Strong knowledge of medical terminology and billing codes
- Exceptional communication and customer service skills
- Ability to multitask in a fast-paced environment
- Detail-oriented with high organizational skills
- Basic computer proficiency (MS Office, scheduling software)