Job Description
Join our award-winning medical team as a Medical Receptionist at HealthCare Plus Baton Rouge! We're seeking a compassionate professional to be the first point of contact for our patients in a state-of-the-art facility. Enjoy competitive benefits, career growth opportunities, and a supportive team environment. If you excel in patient communication and thrive in fast-paced healthcare settings, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule appointments and maintain accurate electronic health records
- Verify insurance coverage and collect co-pays
- Handle incoming calls and triage patient inquiries
- Assist with medical forms completion and documentation
- Coordinate with clinical staff for patient flow optimization
- Maintain a clean, organized reception area
- Process billing and insurance claims
Qualifications
- High school diploma or equivalent (Associate's degree preferred)
- 1+ years of medical office or reception experience
- Proficiency with EMR systems (Epic, NextGen, or similar)
- Strong knowledge of medical terminology
- Exceptional customer service and communication skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of insurance verification processes
- Professional appearance and demeanor