Job Description
Are you a compassionate professional looking to make a real difference in the healthcare community? Charlotte Family Medicine & Wellness is seeking a highly organized and patient-focused Medical Receptionist to join our award-winning team in Charlotte, NC.
We pride ourselves on delivering exceptional patient experiences and maintaining a seamless front-office operation. As a direct-hire role, we offer competitive compensation, comprehensive benefits, and a supportive environment where your contributions matter.
Why Join Us?
- Competitive hourly wage with performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holiday schedule.
- Modern EHR systems with extensive training provided.
- Opportunities for career growth within the practice.
Don't miss this chance to advance your career in a stable, modern healthcare setting. Apply today!
Responsibilities
- Greet patients warmly and manage the check-in/check-out process efficiently.
- Schedule patient appointments via phone and in-person using electronic health record (EHR) systems.
- Verify patient insurance coverage and process payments accurately.
- Manage front desk operations, including answering multi-line phones and managing incoming mail.
- Maintain and update patient records and demographic information.
- Collaborate with clinical staff to ensure smooth patient flow.
Qualifications
- High School Diploma or GED required; Medical Receptionist certification is a plus.
- Minimum of 1-2 years of experience in a medical front desk or administrative role preferred.
- Proficiency with EMR/EHR software (e.g., Epic, AthenaHealth, or similar).
- Excellent verbal and written communication skills.
- Strong organizational skills and the ability to multitask in a fast-paced environment.