Job Description
Join our award-winning healthcare team in the heart of Chicago! We're seeking a compassionate Medical Receptionist to be the first point of contact for our patients. In this vital role, you'll manage patient flow, coordinate appointments, and ensure seamless operations in a fast-paced environment. Enjoy competitive benefits, professional development opportunities, and a supportive workplace culture. Apply today to become part of Chicago's premier healthcare provider!
Responsibilities
- Manage patient intake, check-in/check-out procedures, and appointment scheduling
- Handle phone calls, emails, and digital communications with professionalism
- Maintain accurate patient records using EHR systems (Epic experience preferred)
- Verify insurance coverage and process billing documentation
- Coordinate with clinical staff to optimize patient flow and wait times
- Assist with administrative tasks including filing, scanning, and inventory management
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- Minimum 2 years of medical reception or front desk experience
- Proficiency with EHR/EMR systems and Microsoft Office Suite
- Strong knowledge of medical terminology and insurance verification
- Exceptional communication and interpersonal skills
- Ability to multitask in a high-pressure healthcare environment
- High school diploma or equivalent; Associate's degree preferred
- CPR/BLS certification (or willingness to obtain)