Job Description
We are looking for a dedicated Medical Receptionist to join our dynamic team in Detroit, MI. In this pivotal role, you will be the welcoming face of our practice, ensuring our patients feel comfortable and cared for from the moment they arrive.
At BrightStar Care, we pride ourselves on delivering high-quality healthcare services. This position offers a remote-friendly schedule, allowing you to maintain a healthy work-life balance while supporting a growing medical community.
Why Join Us?
- Competitive hourly wage with performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Flexible scheduling options (Hybrid/Remote support).
- Professional development and growth opportunities.
Responsibilities
- Greet patients warmly and professionally upon arrival, managing the front desk check-in process efficiently.
- Schedule patient appointments via phone and online systems, ensuring optimal provider utilization.
- Verify patient insurance information and assist with pre-authorization requirements.
- Answer incoming calls with a courteous tone, routing queries to the appropriate medical staff or taking detailed messages.
- Manage patient records, updating electronic health records (EHR) with accurate demographic and insurance data.
- Process billing inquiries and assist patients with financial arrangements or paperwork.
- Maintain a clean, organized reception area to ensure a welcoming environment.
Qualifications
- High school diploma or GED required; medical certification (CMA/RMA) is a plus.
- Previous experience in a medical receptionist or front desk role (1+ years preferred).
- Proficient knowledge of medical terminology, HIPAA regulations, and insurance procedures.
- Excellent verbal and written communication skills with a focus on customer service.
- Strong computer skills, including proficiency in Microsoft Office Suite and EMR/EHR systems.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- Valid driver’s license and reliable transportation for occasional in-office duties.