Job Description
We are seeking a dedicated and professional Medical Receptionist to join our dynamic healthcare team in Chula Vista, CA. In this direct hire position, you will be the face of our practice, ensuring our patients receive a warm welcome and efficient service from the moment they arrive. We offer a supportive environment, competitive benefits, and opportunities for growth.
Why Join Us?
- Direct Hire: Secure, long-term employment with a stable medical facility.
- Modern Technology: Work with up-to-date Electronic Health Record (EHR) systems.
- Comprehensive Benefits: Health, dental, vision, and paid time off.
The Role
The ideal candidate will excel in a fast-paced medical setting, managing front-desk operations with precision and compassion. You will serve as the primary point of contact for patients, managing inquiries, scheduling appointments, and ensuring the smooth operation of our administrative processes.
Responsibilities
- Manage the front desk operations, including greeting patients and visitors warmly and professionally.
- Schedule patient appointments via phone and online platforms, ensuring optimal provider utilization.
- Verify patient insurance information and collect co-pays accurately.
- Handle incoming calls, directing them appropriately and taking accurate messages.
- Maintain and update patient records in the Electronic Health Record (EHR) system.
- Process referrals and coordinate with insurance providers as needed.
- Ensure the reception area is clean, organized, and welcoming at all times.
Qualifications
- High School Diploma or GED required; completion of a Medical Receptionist program is a plus.
- Minimum of 1-2 years of experience in a medical front-desk or administrative role preferred.
- Strong knowledge of medical terminology, insurance verification processes, and HIPAA regulations.
- Proficient in Microsoft Office Suite and practice management software (e.g., AthenaHealth, Epic).
- Excellent verbal and written communication skills with a patient-first attitude.
- Ability to multitask and remain calm under pressure during peak hours.