Job Description
Welcome to Sunset Medical Clinic, a leading provider of comprehensive healthcare in Albuquerque. We are currently seeking a highly organized, compassionate, and detail-oriented Medical Receptionist to join our dynamic team on a Direct Hire basis. If you are looking for a rewarding career in healthcare and possess stellar administrative skills, this is the perfect opportunity for you.
We pride ourselves on delivering exceptional patient experiences, and our front desk team is the first point of contact that sets the tone for that care. As a Medical Receptionist, you will play a crucial role in the smooth operation of our clinic.
Why Join Us?
- Competitive salary and benefits package.
- Supportive and collaborative work environment.
- Opportunity for professional growth within the healthcare industry.
Responsibilities
- Patient Relations: Greet patients warmly upon arrival, manage check-in and check-out procedures, and ensure a welcoming atmosphere.
- Scheduling: Coordinate patient appointments, manage the clinic calendar, and send timely appointment reminders to reduce no-shows.
- Communication: Answer incoming phone lines, route calls to appropriate departments, and answer general patient inquiries.
- Administrative Support: Maintain accurate and up-to-date patient records, demographics, and insurance information in the EMR system.
- Insurance Verification: Assist with verifying patient insurance coverage and explaining benefits to patients as needed.
- Front Desk Operations: Manage reception area cleanliness, handle incoming mail, and assist with basic billing inquiries.
Qualifications
- Education: High School Diploma or GED required.
- Experience: Minimum of 1-2 years of experience in a medical front desk, reception, or administrative role.
- Technical Skills: Proficiency with EMR/EHR software (e.g., Epic, AthenaHealth, Cerner) is highly preferred.
- Computer Literacy: Strong typing skills and proficiency with Microsoft Office Suite.
- Communication: Excellent verbal and written communication skills with a professional demeanor.
- Organization: Ability to multitask effectively in a fast-paced environment while maintaining strict attention to detail.
- Compliance: Ability to handle sensitive patient information with strict confidentiality.