Job Description
Join our award-winning healthcare team as a Medical Receptionist in Raleigh, NC! We provide all necessary equipment—including advanced EHR systems, ergonomic workstations, and digital patient management tools—to ensure your success. This full-time position offers competitive pay, comprehensive benefits, and a supportive environment where you can thrive in your healthcare career.
Responsibilities
- Manage patient intake, scheduling, and registration using our provided EHR system
- Coordinate insurance verification and billing processes
- Handle incoming calls and triage patient inquiries with empathy
- Maintain accurate patient records and confidential documentation
- Assist with administrative tasks including filing, scanning, and data entry
- Collaborate with clinical staff to ensure smooth patient flow
Qualifications
- Minimum 1 year medical office or reception experience
- Proficiency with EHR systems (training provided)
- Strong communication and customer service skills
- Knowledge of HIPAA compliance protocols
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent required
- Basic medical terminology knowledge preferred