Job Description
Join our award-winning healthcare team as a Medical Receptionist in Lubbock, TX! We provide all necessary equipment including ergonomic workstations, dual monitors, and advanced practice management software. Enjoy a modern, supportive environment with competitive benefits and opportunities for growth. Your role will be the first point of contact for patients, requiring exceptional communication skills and attention to detail.
Responsibilities
- Manage patient check-in/out processes using EMR systems
- Verify insurance eligibility and collect co-payments
- Schedule appointments and manage provider calendars
- Maintain accurate medical records and documentation
- Coordinate with clinical staff for patient flow
- Handle phone inquiries with professionalism and empathy
- Assist with administrative tasks as assigned
Qualifications
- High school diploma or equivalent required
- 1+ years medical office experience preferred
- Proficiency in EMR systems (Epic/Medent a plus)
- Strong customer service and communication skills
- Basic knowledge of medical terminology
- Ability to multitask in a fast-paced environment
- Detail-oriented with data entry accuracy
- Must pass background check and drug screen