Job Description
Join Miami Health Partners as a Medical Receptionist and experience a truly supportive environment where we provide all necessary equipment! We're seeking a professional and compassionate individual to be the first point of contact for our patients. Our state-of-the-art clinic is equipped with modern technology to ensure seamless operations, and we offer comprehensive benefits including health insurance, paid time off, and professional development opportunities. If you're passionate about healthcare excellence and want to work with cutting-edge tools, this is the perfect role for you.
Responsibilities
- Manage patient check-in/out using our provided EHR system and tablets
- Schedule appointments and maintain accurate patient records via our digital platforms
- Handle insurance verification and billing inquiries using our practice management software
- Assist with patient triage and coordinate with clinical staff using our communication tools
- Maintain a clean and organized reception area with provided equipment
- Answer multi-line phone system and manage patient communications
- Process payments and manage office inventory through our integrated systems
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or front desk experience
- Proficiency with EHR systems (training provided on our specific platform)
- Exceptional customer service and interpersonal skills
- Strong organizational abilities with attention to detail
- Knowledge of HIPAA compliance and medical terminology
- Ability to multitask in a fast-paced environment
- Basic computer literacy with willingness to learn new technologies