Job Description
Join our award-winning medical practice as a Medical Receptionist in Charlotte, NC! We provide all necessary equipment including ergonomic workstations, dual monitors, and advanced EHR systems to ensure your success. Enjoy a supportive environment with competitive benefits and opportunities for career growth.
Responsibilities
- Manage patient check-in/out processes using advanced practice management software
- Coordinate appointment scheduling across multiple provider calendars
- Verify insurance eligibility and maintain accurate patient records
- Handle incoming calls and triage patient inquiries efficiently
- Assist with medical billing and coding documentation
- Maintain HIPAA compliance in all patient interactions
- Collaborate with clinical staff to optimize patient flow
Qualifications
- Minimum 1 year medical front desk experience
- Proficiency in EHR systems (Epic or Cerner preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service and communication skills
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent (Associate's degree preferred)
- Certified Medical Administrative Assistant (CMA) a plus