Job Description
Are you a compassionate professional looking to make a meaningful impact in healthcare? Pacific Health Partners is seeking a highly organized Medical Receptionist to join our thriving practice in Los Angeles, CA.
We pride ourselves on delivering top-tier patient care and value our administrative staff. As part of our team, you will enjoy a supportive environment where your skills are appreciated. We are pleased to announce that we provide all necessary equipment for your role, ensuring you are fully set up for success from day one.
In this pivotal role, you will serve as the first point of contact for our patients, ensuring their experience is welcoming and efficient.
Responsibilities
- Manage front desk operations with a focus on efficiency and high patient satisfaction.
- Greet patients warmly upon arrival and manage the check-in and check-out process accurately.
- Schedule patient appointments and manage provider calendars using our scheduling software.
- Verify patient insurance eligibility and process co-pays or payments securely.
- Answer incoming calls, screen messages, and redirect inquiries appropriately.
- Maintain and update patient medical records and demographics in our EMR system.
- Coordinate with medical staff to ensure smooth workflow and patient flow throughout the day.
Qualifications
- High school diploma or GED required; certification as a Medical Assistant is a plus.
- Previous experience as a Medical Receptionist or Front Desk Administrator preferred.
- Proficient in using Electronic Medical Records (EMR) systems (e.g., Epic, AthenaHealth).
- Strong knowledge of medical terminology and basic insurance processes.
- Excellent verbal and written communication skills with a professional demeanor.
- Ability to multitask and thrive in a fast-paced medical office environment.