Job Description
Join our award-winning healthcare team at Aloha Medical Center as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to be the first point of contact for our diverse patient population in Honolulu. Enjoy work-life balance with customizable shift options while delivering exceptional patient experiences in our state-of-the-art facility.
Responsibilities
- Manage patient scheduling, registration, and insurance verification
- Coordinate telehealth and in-person appointments efficiently
- Maintain accurate electronic health records (EHR) systems
- Handle patient inquiries and triage calls to appropriate departments
- Assist with medical billing and coding documentation
- Prepare examination rooms and maintain sterile environments
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in healthcare administration or front desk
- Proficiency in EHR systems (e.g., Epic, Athenahealth)
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexibility to cover mornings, evenings, and weekend shifts
- Basic knowledge of medical terminology and HIPAA compliance
- Valid Hawaii driver's license and reliable transportation