Job Description
Make a Difference in Patient Care Today!
Are you a dedicated professional seeking a role that offers flexible hours and a welcoming environment? Toledo Family Care Center is currently hiring a detail-oriented Medical Receptionist to join our dynamic team. We are looking for someone who thrives in a fast-paced setting and is passionate about providing exceptional service to our community.
What We Offer:
- Flexible scheduling options to accommodate your lifestyle.
- Competitive hourly wage ($16.00 - $22.00).
- Comprehensive training and supportive staff.
- Health benefits for eligible full-time employees.
Responsibilities
- Manage the front desk reception area with a friendly and professional demeanor.
- Answer phone calls, screen visitors, and route messages to medical staff promptly.
- Schedule patient appointments and send out reminders via email or text.
- Verify patient insurance information and assist with billing inquiries.
- Maintain and update accurate patient medical records in the Electronic Health Record (EHR) system.
- Collect copayments and process payments securely.
- Assist in organizing the medical office to ensure a clean and efficient workspace.
Qualifications
- High School Diploma or GED required; medical certification (CMA/RMA) is a plus.
- Previous experience as a medical receptionist or in a customer service role is preferred.
- Proficiency with EMR software (e.g., Epic, Athenahealth, NextGen) is highly desirable.
- Strong computer literacy and typing skills.
- Excellent verbal and written communication skills.
- Knowledge of medical terminology and HIPAA compliance regulations.
- Ability to multitask effectively in a busy clinical environment.