Job Description
Join our patient-centered team at HealthCare Plus Raleigh as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to deliver exceptional front-des experiences while supporting our busy medical practice. Enjoy competitive pay, comprehensive benefits, and a collaborative environment where your administrative skills directly impact patient care quality.
Why Work With Us?
- Flexible scheduling options (early mornings, evenings, weekends)
- Health, dental, and vision insurance
- 401(k) with employer match
- Continuing education stipend
- Patient-focused culture
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Coordinate appointment scheduling across multiple providers
- Verify insurance coverage and collect co-pays accurately
- Maintain secure electronic health records (EHR) systems
- Triage patient inquiries and route to appropriate staff
- Prepare daily reports and manage office supplies inventory
- Support medical billing and coding documentation
Qualifications
- High school diploma or equivalent required; medical office certification preferred
- 1+ years experience in medical reception or healthcare admin
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced clinical environments
- Basic knowledge of HIPAA compliance protocols
- Flexibility to work rotating shifts including weekends