Job Description
Welcome to Cincinnati Health Partners, where your career in healthcare makes a real difference. We are currently seeking a highly organized and compassionate Medical Receptionist to join our growing team. We understand the importance of work-life balance, which is why we offer a flexible schedule tailored to fit your needs while ensuring top-tier patient care.
In this role, you will be the face of our practice, welcoming patients with a smile and ensuring their experience is seamless from start to finish. If you are looking for a professional environment that values your contributions and offers growth opportunities, apply today!
Responsibilities
- Execute a warm and professional greeting of patients and visitors upon arrival.
- Manage incoming phone calls efficiently, answering inquiries and directing messages to the appropriate staff.
- Schedule and confirm patient appointments using our practice management software.
- Verify patient insurance eligibility and assist with prior authorizations.
- Maintain accurate and up-to-date patient medical records and intake forms.
- Process co-pays and payments, maintaining accurate daily cash logs.
- Collaborate with clinical staff to ensure a smooth workflow in the office.
Qualifications
- High School Diploma or GED required.
- Minimum of 1-2 years of experience in a medical front-desk or reception role.
- Proficiency with Electronic Medical Records (EMR) and Microsoft Office Suite.
- Strong interpersonal and communication skills with a focus on customer service.
- Ability to multitask in a fast-paced, high-volume environment.
- Professional appearance and demeanor at all times.