Job Description
Are you a compassionate professional looking for a rewarding role in healthcare? Pacific Health Systems is seeking a dedicated Medical Receptionist to join our dynamic team in Oakland, CA. We offer flexible hours and a supportive environment where your skills will directly impact patient care.
As the first point of contact for our patients, you will play a crucial role in creating a welcoming atmosphere. We are looking for someone who thrives in a fast-paced setting and possesses excellent communication skills.
Responsibilities
- Greet and welcome patients warmly, ensuring a positive first impression.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and manage the daily calendar using EMR software.
- Answer incoming calls, screen inquiries, and route them appropriately.
- Verify patient insurance information and assist with pre-authorization requests.
- Process payments and handle financial transactions accurately.
- Maintain accurate patient records and update files as needed.
Qualifications
- High school diploma or GED required; post-secondary education in a healthcare field is a plus.
- Minimum of 1-2 years of experience as a front desk receptionist in a medical office.
- Proficiency in Electronic Health Records (EHR) systems (e.g., Athenahealth, Epic) is highly desirable.
- Strong computer skills with proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize tasks in a busy clinical environment.
- Knowledge of medical terminology and HIPAA compliance standards.