Job Description
Join our award-winning medical practice in Fort Worth, TX as a Medical Receptionist and become the first point of contact for patients in our state-of-the-art facility. We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our healthcare team. Enjoy competitive pay, comprehensive benefits, and opportunities for growth in a supportive environment.
Responsibilities
- Manage patient check-in/out procedures and maintain accurate electronic health records
- Schedule appointments efficiently while optimizing provider schedules
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff for seamless patient flow
- Answer multi-line phone systems with professional etiquette
- Process payments and maintain financial documentation
- Assist with patient education materials and administrative tasks
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years of front desk experience in healthcare setting
- Proficiency in EHR systems (Epic or Athenahealth a plus)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced clinical environment
- Bilingual (English/Spanish) highly desirable
- Valid Texas driver's license and reliable transportation