Job Description
Are you a compassionate professional seeking a rewarding role in healthcare? Central Valley Family Health Center is currently seeking a dedicated Medical Receptionist to join our dynamic team. If you thrive in a fast-paced environment and possess a passion for patient care, we want to meet you.
As our Medical Receptionist, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. We offer a competitive salary, comprehensive benefits, and a supportive work culture. Don't miss this opportunity to advance your career in healthcare in the heart of Fresno.
Responsibilities
- Front Desk Operations: Greet patients warmly and manage the check-in process with efficiency and professionalism.
- Appointment Management: Schedule patient appointments via phone and online portals; send reminders to reduce no-shows.
- Communication: Answer incoming calls professionally, answer patient inquiries, and route messages to appropriate medical staff.
- Record Management: Maintain accurate and up-to-date patient records in the EMR system; ensure confidentiality per HIPAA guidelines.
- Administrative Support: Verify insurance eligibility, process patient payments, and assist with basic billing tasks.
- Coordination: Collaborate with clinical staff to ensure smooth patient flow and high-quality service delivery.
Qualifications
- Education: High school diploma or GED required; Medical Assistant or Front Office Certification is a plus.
- Experience: Previous experience in a medical front desk or administrative role preferred.
- Technical Skills: Proficiency with EMR/EHR software (e.g., Epic, AthenaHealth) and general computer skills.
- Communication: Excellent verbal and written communication skills with a strong customer service focus.
- Knowledge: Familiarity with medical terminology and HIPAA compliance standards.
- Attributes: Ability to multitask, prioritize tasks, and remain calm under pressure.