Job Description
Are you a compassionate professional looking to make a tangible difference in patient care? Fresno Community Health Center is currently seeking a dedicated Medical Receptionist to join our award-winning team. In this pivotal role, you will be the first point of contact for our patients, ensuring their journey through our clinic is seamless, welcoming, and efficient.
We pride ourselves on a modern, patient-centric environment where your skills are valued and your contributions matter. If you are organized, empathetic, and ready to advance your career in healthcare administration, we want to hear from you.
Responsibilities
- Greet patients warmly and professionally upon arrival, checking them in and verifying insurance information.
- Manage high-volume phone calls with patience and efficiency, routing inquiries to the appropriate department.
- Schedule patient appointments via EMR systems, ensuring accurate scheduling and minimizing wait times.
- Process patient check-ins and handle basic financial transactions, including copays and billing inquiries.
- Maintain and update accurate patient records and medical files in compliance with HIPAA regulations.
- Collaborate with clinical staff to ensure smooth patient flow and operational efficiency.
Qualifications
- High School Diploma or GED required; completion of a Medical Receptionist program is a plus.
- Minimum of 1-2 years of experience in a medical or administrative front-desk setting preferred.
- Strong knowledge of medical terminology and basic insurance processes (HMO, PPO, Medicaid).
- Proficiency in MS Office Suite (Excel, Word) and electronic health record (EHR) software.
- Excellent interpersonal and communication skills with a focus on customer service.
- Bilingual (Spanish/English) skills are highly desirable.