Job Description
Are you a compassionate professional looking for a rewarding career in healthcare? Mesa Family Health Center is seeking a dedicated Medical Receptionist to join our dynamic team. We pride ourselves on providing exceptional patient care in a friendly, supportive environment.
In this role, you will be the first point of contact for our patients, ensuring a welcoming experience while managing front-office operations efficiently. If you have a knack for organization and a genuine desire to help others, we want to hear from you!
Responsibilities
- Greet patients warmly and check them in efficiently upon arrival.
- Answer and route incoming phone calls, manage voicemails, and transfer inquiries appropriately.
- Schedule patient appointments, verify insurance information, and update electronic health records (EHR).
- Process payments and handle financial transactions accurately.
- Maintain the cleanliness and organization of the reception area and waiting room.
- Assist with basic clerical duties and coordinate with medical staff to ensure smooth operations.
Qualifications
- High School Diploma or GED equivalent required.
- Previous experience as a medical receptionist, front desk staff, or in a similar customer service role is preferred.
- Proficiency in Microsoft Office Suite and electronic health record software (Epic, Athenahealth, etc.) is a plus.
- Strong verbal communication and interpersonal skills.
- Ability to multitask in a fast-paced environment while maintaining a professional demeanor.
- Knowledge of medical terminology is highly desirable.