Job Description
Join our award-winning healthcare team as a Medical Receptionist in Glendale, AZ! We provide all necessary equipment including ergonomic workstations, advanced EHR systems, and modern patient management tools. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your expertise truly makes a difference.
Responsibilities
- Manage patient registration, check-in/check-out processes, and appointment scheduling using our advanced EHR system
- Verify insurance coverage and collect co-pays efficiently
- Coordinate with clinical teams to ensure seamless patient flow
- Maintain accurate patient records and confidential information
- Handle phone inquiries and triage patient concerns
- Assist with administrative tasks including billing documentation
Qualifications
- Minimum 2 years medical reception/front desk experience
- Proficiency with EHR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and insurance verification
- Exceptional customer service and communication skills
- Ability to multitask in a fast-paced clinical environment
- Certified Medical Administrative Assistant (CMA) or equivalent preferred