Job Description
Join our award-winning healthcare team as a Medical Receptionist and become the first point of contact for patients seeking exceptional care. We're seeking a compassionate professional to manage our front desk operations with precision and warmth. Enjoy competitive benefits, career growth opportunities, and a supportive environment in Greensboro's premier medical facility.
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and efficiency
- Schedule appointments across multiple departments using Epic EMR system
- Verify insurance coverage and collect co-pays
- Handle patient inquiries via phone and in-person with exceptional communication
- Maintain confidential medical records and HIPAA compliance
- Coordinate with clinical staff for seamless patient flow
- Process billing forms and manage office inventory
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in medical reception or healthcare front desk
- Proficiency in EMR systems (Epic experience required)
- Strong knowledge of HIPAA regulations and medical terminology
- Exceptional interpersonal and multitasking abilities
- Attention to detail in administrative tasks
- Ability to thrive in a fast-paced clinical environment