Job Description
Join our award-winning healthcare team in Fresno as a Medical Receptionist and make an immediate impact on patient care! We're seeking a compassionate professional to serve as the first point of contact for our diverse patient population. This urgent opening requires someone with exceptional organizational skills and a passion for healthcare excellence. Enjoy competitive pay, comprehensive benefits, and a supportive work environment at one of California's leading medical practices.
Responsibilities
- Manage patient check-in/out processes using EHR systems (Epic experience preferred)
- Schedule appointments and coordinate complex multi-specialty referrals
- Verify insurance coverage and collect patient payments accurately
- Maintain strict HIPAA compliance for all patient communications
- Triage patient inquiries and escalate urgent issues to clinical staff
- Prepare daily reports for practice management
- Assist with medical records management and document scanning
Qualifications
- Minimum 1 year medical reception or front desk experience
- Proficiency in Microsoft Office Suite and EHR software
- Certified Medical Administrative Assistant (CMAA) preferred
- Exceptional interpersonal and conflict resolution skills
- Ability to multitask in fast-paced clinical environment
- Knowledge of medical terminology and insurance protocols
- High school diploma or equivalent required