Job Description
Join our award-winning healthcare team as a Medical Receptionist in Fresno! We're seeking a compassionate professional to serve as the first point of contact for patients in a fast-paced medical environment. Enjoy competitive pay, comprehensive benefits, and an immediate start date in this vital healthcare role.
At Fresno Medical Group, we pride ourselves on patient-centered care and a supportive work culture. As our front desk ambassador, you'll manage patient flow, coordinate appointments, and ensure seamless operations. This is your opportunity to make a tangible impact in our community while advancing your healthcare career.
Responsibilities
- Greet patients warmly, verify insurance information, and collect co-pays
- Manage appointment scheduling efficiently using EHR systems
- Handle patient inquiries via phone, email, and in-person
- Maintain accurate medical records and confidential patient data
- Coordinate with clinical staff to optimize patient flow
- Process billing and coding tasks for insurance claims
- Prepare patient charts and maintain organized filing systems
Qualifications
- Minimum 1 year medical reception/front desk experience
- Proficiency with EHR systems (Epic, Athenahealth, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure healthcare settings
- Certified Medical Administrative Assistant (CMAA) preferred
- Bilingual (English/Spanish) highly valued
- Valid CPR certification or willingness to obtain